Greetings Scott, Dave & Co,
I actually should have sent this response a month ago. I hope you all did not think I have forgotten about the lovely training you guys administered to us some weeks ago.
First I want to say thanks to Mr. Dixon for thinking that this would work well in our establishment. It was an absolute success as far as flair bartending are concern. If we can get our staff to learn this and keep it up, we will not only ďWOWĒ our guest, but we will set ourselves a mile ahead of our competitors.
All participants had a great time and were impressed with easy to learn techniques, especially the team practices that look so great when done together. Though we could have used a couple more days with the ďA TEAMĒ presenters, the videos chipped in nicely with easy to catch moves that made us look like real entertainers behind the bars. Within a week, we had guests cheering for a few of our bartenders as they showed off their new skill.
The presenters were extremely knowledgeable about their stuff and were fun to work with over the 2 days. I have been to many bartender trainings, but this was by far the best one Iíve been to.
Presently, we are practicing new moves and are very excited about taking this new step. For sure this will be a long standing standard for Margaritaville Caribbean as our goal is to let this be an intricate part of our training and day to day activities.
Finally, I want to say thanks a million for your contribution to the entertainment and development of our organization. In our view, it was well worth it.
Please do not hesitate to send us new stuff as they arise.
Again, thanks for helping us to serve with style.
Asst. General Manager
Margaritaville Ocho Rios, Jamaica
-- Anthony Hewie ( Margaritaville, Ocho Rios, Jamaica )
Thanks to Scott and Dave for the kind compliments. We really enjoyed working with them.
The bartenders who attended the seminar expressed their gratitude to us for giving them
the opportunity to be trained by Scott and Dave.
They received quite a lot of accolade from
the bartenders, so much, that we proposed to invite Scott and Dave to conduct other
sessions in April and September next year.
We have in hand a copy of the video from the CBC Chat Room TV interview we wish to send you
Regards to Scott and Dave from the team here.
All for now and keep in touch.
Judy A. Wilkinson
Special Projects Officer
Barbados Hotel & Tourism Association
-- Judy A. Wilkinson ( Barbados )
Hi Scott and the extreme bartending team,
Well, Iím going to start by saying thanks. Your DVD training program is the best! They are easy to understand, full of important information, and best of all, a LOT of fun. So donít worry, Iím having more fun than anyone!
So here is my story. Iím a 22 year old, university student majoring in management. I live in Memramcook New Brunswick, a 5000 people village just outside of Moncton. In Moncton, and anywhere in south-east New Brunswick flair is not a new concept, it is unheard of! The closest thing Iíve seen to extreme bartending or flair bartending is a guy spinning a shaker in his hand, no joke. So my 1 Ĺ to pour and my around the world are starting to look pretty good.
Iím currently working in a resort, where I do mostly weddings and parties. This resort is of the closed minded type, and is not interested in extreme bartending, even the none-risk stuff. So I serve people the boring way (Iím not saying that I donít spin a shaker or two, or balance a few beer bottles here and there when the boss is not around), but always with a smile and the occasional wink. But at the same time Iím working with a guy who is opening a lounge. I might end up working for this new lounge, as he seems a lot more opened minded and willing to try things.
Itís a good thing you put these videos on DVD because they would be worn out by now! They are the simply best! Iíve been practicing since the day I got them. I try to put in an hour to an hour and a half a day (I take weekends off of course). I love that fact that you emphasize on customer service and not the tricks, because it is the most important part of our job. But the tricks are also quite fun! Iím currently working on juggling 3 bottles (among other tricks). I kinda like the fact that there arenít many people, if any that are flairing around here.
So Iím one of the first one to bring this new concept to the region. And flair bartending will, I know become very popular here. So donít be surprised if you have to send a few more bartender videos east. Just out of curiosity, have you ever been here? Have you ever done training seminars in the Atlantic Provinces? Your industry is one that I think is great and I hope to be part of and help grow for a long time. Iím the only active FBA member in this region, and one of only a very few (a couple I think) in this province, this is another great organization that Iím proud to be part of.
Well I guess thatís it for now, again, thanks! If tips are good this holiday season, as I predict they will (thanks to you guys) you will definitely sell some more videos and products, you havenít heard the last of me! And if you would have any promotional items that you would like to be distributed or seen around here, let me know, I would love to help.
Thanks for giving me the chance to send you some feedback; it shows that you do care about you customers. Any other info that you might have for a guy that always wants to push the boundaries would be greatly appreciated.
Extreme bartending videos have really changed the way I work, and the way I see the industry. If your looking for something to help fill you tip jar, look no further! Worth every penny! Great products, great company, great all around! Youíve made a Maritimer happy to be able to ďserve it with styleĒ!
-- Octave Leblanc ( Memramcook, New Brunswick )
We enjoyed having Scott & Brad out to our club. Everyone that took the seminar course was very impressed with not only his knowledge, but the way he communicated that knowledge.
The information in his course is good for the bar AND the bartender. There seems to be a tug o' war between the two sometimes, and Scott brought the establishment and employee together to work on the common goal - customer service. We really want Scott to come back and speak to the rest of our staff.
I think the built-in effect of this course is weeding out the people that are serious about the business and those that just see it as a job. The biggest thing I was impressed with is the course wasn't just about flipping bottles, it was about every aspect of the business that we as managers would never think to communicate to the staff.
We were all VERY pleased with the experience.
-- Matt Perlick ( Fargo, North Dakota )
Thanks for following up on my purchase. Yes, I have found your dvd training videos very helpful. It's exactly what I needed to learn the basic fundamentals of flairtending so that I can now build off of that and improve on my own.
I was wondering, however, what the rates were for private training sessions. If you could email me back with the various rates (one day, two day, etc...) I would appreciate it.
-- Shandy Mcdonough ( Ashland, Oregon )